Shipping policy
At Viguet, we offer Free Worldwide Shipping on all orders. No minimum order value is required.
Order Processing
Orders are usually processed within 1 - 3 business days, Monday to Friday.
Orders placed on weekends or public holidays will be processed on the next business day.
Worldwide Delivery
We ship to customers worldwide.
Delivery times may vary depending on:
- Your destination
- Local courier services
- Customs processing
- Public holidays or peak periods
Once your order has been shipped, you will receive a confirmation email with tracking information where available.
Shipping Cost
Shipping is completely Free Worldwide.
There are no standard shipping fees added to your order.
Please note that depending on your country, local customs duties or taxes may apply. These are determined by local authorities and are outside Viguet's control.
Tracking Your Order
Once your order is dispatched, tracking details will be sent to the email address used when placing your order.
You can use the tracking information to follow the progress of your delivery.
Delayed or Lost Orders
Occasionally, deliveries may be delayed because of customs, weather, courier issues, or other circumstances outside our control.
If your order is significantly delayed or you believe it may be lost, please contact us at support@viguet.com with your order number.
Our team will help investigate the issue.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
If you notice an error, contact us as soon as possible at support@viguet.com
Once an order has been shipped, we may not be able to change the delivery address.
Contact Us
For any shipping questions, contact us:
Email: support@viguet.com
Customer Service Hours:
Monday - Friday : 9:00 AM - 6:00 PM GMT
Saturday - Sunday : Closed