Privacy policy
Last updated: 10 June 2026
Viguet respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit viguet.com or place an order.
Who We Are
Website: viguet.com
Email: support@viguet.com
Address: City Exchange, 11 Albion Street, West Yorkshire, Leeds, LS1 5ES, United Kingdom
Information We Collect
When you use our website, we may collect:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order information
- Payment information
- Messages sent to our customer service team
- Basic website data such as IP address, browser, and pages visited
Payment information is handled securely by our payment providers.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order and shipping updates
- Provide customer support
- Process returns and refunds
- Improve our website and services
- Prevent fraud
- Comply with legal requirements
- Send marketing emails if you have agreed to receive them
Sharing Your Information
We do not sell your personal information.
We may share information with trusted partners when necessary, such as:
- Payment providers
- Shipping and courier companies
- Website and hosting providers
- Analytics services
- Customer service providers
They only receive the information needed to provide their services.
Cookies
We use cookies to:
- Keep the website working properly
- Remember your preferences
- Understand how visitors use our website
- Improve your shopping experience
You can manage or block cookies through your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct incorrect information
- Ask us to delete your information
- Ask us to limit how we use your information
- Unsubscribe from marketing emails
To make a request, contact us at: support@viguet.com
Data Security
We take reasonable steps to protect your information using secure systems, encrypted connections, and trusted payment providers.
However, no online system can be guaranteed to be completely secure.
International Customers
Viguet offers worldwide shipping.
Some of our service providers may process information outside the United Kingdom. Where required, we use appropriate safeguards to protect your information.
Children’s Privacy
Our website is not designed specifically for children.
If you believe a child has provided personal information to us, please contact: support@viguet.com
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy, contact us:
Email: support@viguet.com
Customer Service Hours:
Monday - Friday : 9:00 AM - 6:00 PM GMT
Saturday - Sunday : Closed